Privacy Policy
Quality-item-shop knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting quality-item-shop.com, you are accepting the practices described in Amazon.com's Privacy Policy. Also, we want you to be aware that quality-item-shop.com will provide quality-item-shop. with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to quality-item-shop Privacy Policy.
Frequently Asked Questions
1. How long handing time to ship order?
Answer When you have order and payment successful. Handing time is 1-4 day.
2. How long my tracking number work?
Answer The tracking number is available to track within 1-3 day after we confirm shipment
3. How can I check my tracking ID?
Answer You can track your order on shipping company's website with the tracking number provided.
It may take 48 to 72 hours for the tracking information to be updated by the shipping company
//www.17track.net/
//www.aftership.com/en/courier/yanwen
www.usps.com
4. How long estimated Delivery Time to your country?
Answer -Ship from Thailand to United States by standard shipping 15-30 day
-By DHL Express 4-9 day
If you want to know more information, please contact us . We will settle your problem as soon as possible. Enjoy shopping!
5. Quality assurance system?
Return & Refund
Full Refund
If you don’t receive your order. You will get a full refund if your order does not arrive within the AMZ estimated delivery time promised.
Full or Partial Refund
If the item is not as described if your item is significantly different from the product description, you can
A: Return it and get a full refund, or
B: Get a partial refund and keep the item.
Case of return
1. The product doesn’t match the description. (Maybe the colors slightly different.)
2. Issue quality
3. Wrong item.
4. Counterfeit goods.
We accept return or exchange for above reasons only. In this case the seller pay for the postage.
If other case the buyer pay for the postage. (Not AMZ policy)
Attention please
-When you return you provide photo of the item has issue.
-Items need to be returned within 14 days after buyer receive it.
-Please make sure returned items has no used.
-If items are arrived damaged, please contact us within 24 hours of receive.
If you have problems with the product or use items. Please contact us first. We will try to answer all your problems. We are a responsible seller and always beside you.
Thanks for trusting our store.